↩️ Return • Refund • Replacement
Return & Refund Policy
We want you to have a smooth and worry-free shopping experience on Dynemart. This policy explains how returns, replacements and refunds work.
📅 3-day Return Window
Return or replace within 3 days of delivery.
🛡️ Free Replacement
Damaged or defective products are replaced at no extra cost.
💸 100% Refund
Full refund available if product is returned back.
1. Return Window
Returns & replacements can be initiated within 3 days of delivery.
2. Refund & Replacement Policy
Email 4 clear photos, order ID & tracking details to care@dynemart.in.
If pickup is available, we will arrange collection from your address.
We may ask you to ship return via India Post if pickup is unavailable.
3. Return via India Post
- Pack securely
- Dispatch through Registered / Speed Post
- Share AWB receipt and order ID by email
4. Refund Processing Time
Refunds are processed within 7-15 working days after approval.
5. COD Orders
Sometimes a small advance may be required based on location.
6. Late or Missing Refunds
- Check bank account
- Contact bank/card provider
- Email us if still not received
7. Contact for Returns
Email: care@dynemart.in
E. & O.E. | Jurisdiction: Dehradun, Uttarakhand.